Not sure if this is something folks here can help with, but I noticed the other day that a file I was certain was in my Dropbox wasn't accessible from the Android Dropbox app on my Pixel 7 -- so I checked it from my laptop and found that file and several others (visible on my desktop computer either locally or on the web site) were also not showing on the laptop, either the local Dropbox file (as set in Settings for the installed Dropbox client),
or on the web site. Files on the laptop's local Dropbox folder are no newer than late October 2024. I installed Debian KDE on the desktop in January of this year, and a few weeks earlier on the laptop.
To be absolutely clear, the
Dropbox web site shows different files on different devices when logged in with the same credentials.
Both desktop and laptop machines are running Debian 12.9, kept updated, with KDE Plasma (selected during OS installation a few months ago) and KDE's Dolphin file manager. Installing the 'dolphin-plugins' package (Git and Dropbox integration, among other added features) hasn't changed anything that matters; all my local Dropbox-stored files now show the green checkmark indicating they're up to date, but the files that are present on the desktop machine and the web site it views aren't syncing to the laptop
or the web site it sees.
Suggestions on where to get useful tech support for Dropbox welcomed if this isn't something folks here can help with. I'm also going to post on the KDE forum, since Dolphin and its plugins are from KDE, but Dropbox doesn't seem to have a public help site or actual tech support (least of all for "free" users).
Statistics: Posted by Silent Observer β 2025-03-23 14:47